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FAQs

Have Questions about Our Services? Let's Answer Them.

At 4 Wheel Auto, Inc., we’re committed to providing transparent, high-quality collision repair services for customers throughout Loves Park, IL. Below are answers to some of the most common questions we receive about our services, process, and experience.
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We’ve proudly served the Loves Park area since 1978, offering over 45 years of hands-on experience in collision repair, paint refinishing, and automotive restoration. Our long-standing reputation is built on trust, quality, and customer satisfaction.

Yes. All our technicians are ASE-certified and trained through recognized programs, including PPG. This ensures your vehicle receives the highest level of expertise and care.

Absolutely. We provide free estimates on all repairs so you’ll know exactly what to expect before any work begins. You can call or stop by our shop to schedule your estimate, no surprises and no hidden fees.

Our services cover a wide range of auto body and collision repairs, including:

  • Frame straightening
  • Paint touch-ups and chip repairs
  • Auto glass replacement
  • Scratch and dent repairs
  • Bumper repairs
    We also offer paint color matching and PPG-certified refinishing with a lifetime manufacturer’s warranty.

Yes! We work directly with all major insurance companies. Our goal is to make your collision repair as easy and stress-free as possible.

No problem. We offer self-pay options for customers who prefer to cover the cost of repairs themselves. Our technicians will provide honest recommendations so you only pay for what’s truly needed—saving you money and time.
Yes, we provide 24-hour collision towing for after-hours emergencies. If your vehicle is involved in an accident, our team will tow it safely to our secure lot, where it will remain protected until repairs begin.
Our difference lies in experience, honesty, and quality craftsmanship. We’re a locally owned and family-operated business with decades of experience, ASE certifications, and a commitment to customer satisfaction. You’ll always receive upfront advice and reliable repairs.
We accept cash, check, Visa, MasterCard, and Discover for your convenience. No matter your payment preference, we make it easy to take care of your repair costs.

Our shop hours are:

  • Monday – Friday: 8:00 AM – 5:00 PM
  • Saturday & Sunday: Closed

If you experience an accident after hours, you can still reach us for 24-hour towing assistance.

Hours of Operation

  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed